Terms and Conditions

Effective Date: November 04, 2025

Welcome to Sadwish (sadwish.com). These Terms and Conditions govern your access to and use of our website, mobile applications, and services (collectively, the “Platform”). By creating an account or using the Platform, you explicitly agree to these Terms, including our use of tracking technologies like Google Analytics 4 as outlined below. You must sign up and accept these Terms to use the Platform; if you do not agree, please do not register or use the Platform.

1. Eligibility

You must meet the legal age requirement to use our Platform. By using our Platform, you confirm that you meet this requirement.

2. User Accounts

• You are responsible for maintaining the confidentiality of your account and password.
• You agree not to impersonate another person or provide false information.
• We reserve the right to suspend or terminate accounts that violate these Terms.

3. User Content

You retain ownership of content you post, upload, or share on the Platform (“User Content”). By posting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute it in connection with the Platform.

You agree not to post:

• Content that is illegal, harmful, defamatory, obscene, hateful, pornographic, or otherwise objectionable.
• Content that promotes hate speech, violence, harassment, or discrimination based on race, ethnicity, gender, religion, sexual orientation, disability, or any other protected category.
• Content that infringes intellectual property or privacy rights.

4. Prohibited Conduct

• Use the Platform for unlawful purposes.
• Harass, threaten, abuse, or engage in hate speech against other users.
• Post or distribute pornographic or sexually explicit material.
• Attempt to hack, disrupt, or overload our servers.
• Use bots, scrapers, or automated tools to access the Platform.
• Engage in any other type of unacceptable behavior that violates community standards or applicable law.

5. Privacy

Your use of the Platform is also governed by our Privacy Policy.

5.1 Consent to Behavioral Tracking

By signing up for a Sadwish account, you consent to our use of tracking technologies, including Google Analytics 4, to monitor and analyze your behavior on the Platform. This includes collecting data on page views, clicks, scrolls, session duration, and other interactions to enhance user experience and improve our services. During signup, you will be asked to explicitly agree to these Terms and our tracking practices via a checkbox. You may also enable or disable optional features, such as location sharing for earning points, via your account settings. Essential cookies required for the Platform’s core functionality (e.g., account login and referral tracking) do not require consent, but non-essential tracking (e.g., Google Analytics) requires your explicit agreement. For details on data collection, usage, and your rights, please see our Privacy Policy.

5.2 EU Data Protection Compliance

For users in the European Economic Area (EEA), we comply with the EU General Data Protection Regulation (GDPR) and ePrivacy Directive. Non-essential tracking technologies, such as Google Analytics cookies, are only activated after you provide explicit consent during signup or via our cookie consent banner displayed on your first visit. You may withdraw consent at any time through your browser settings or by updating your preferences in your account settings, without affecting access to the Platform’s core functionality (e.g., posting, sharing, or earning referral points). We ensure transparency and protect your rights, including access, rectification, and deletion of your data. For more information or to contact our Data Protection Officer, see our Privacy Policy.

6. Intellectual Property

All content, trademarks, logos, and software provided by us are owned by or licensed to us. You may not copy, modify, or distribute our materials without permission.

7. Termination

We may suspend or terminate your access to the Platform at any time if we believe you have violated these Terms or for any other reason at our discretion.

8. Disclaimer of Warranties

The Platform is provided on an “as is” and “as available” basis. We make no warranties or guarantees regarding the availability, reliability, or accuracy of the Platform.

9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any damages, losses, or claims arising out of your use of the Platform.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform after changes means you accept the updated Terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Kenya.

12. Contact Us

If you have questions about these Terms, please contact us at support@sadwish.com.